Salesforce is undoubtedly a leader in cloud CRM and has an immensely rich set of features and capabilities. Yet, I've come across several Salesforce customers who are not quite familiar with all the capabilities of Salesforce. As I see it, it not only shadows the value that an organization can get from its Salesforce investments, but sometimes it also leads to additional costs or delays. Not to forget, you are probably already paying for some or all of these features, but may not be using them. So, here is a quick list of some awesome Salesforce features which are sometimes overlooked, but are worth looking into. Do keep in mind that some of these feature depend on user licenses and Salesforce instance type you are using. For more information refer to Salesforce documentation to get complete information on these features. Force.com Sites Do you know you can host a whole website (yes public facing) from within your Salesforce instance. It's often not marketed a lot curre
Sharing insights, ideas and learnings while implementing Salesforce based solutions for various enterprises. Learn more about Salesforce intricacies and some quick insights into complex or unknown areas.